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Episode 001: Listening Through Frustration
Frustration is one of the most visible issues that candidates bring with them to the application, the interview, and sometimes to the job.
On today's episode of The Rebellious Recruiter with Daava Mills, we explore the causes of frustration at each step of the game, and what processes you can put in place to identify, understand, and deal with the frustration of the candidate and new employee. This episode focuses on high level information and, in the coming weeks, we'll be taking deeper dives into specific aspects of this information.
Daava's Rebellious Recruiting Notes:
- I look at the historical and current processes of how candidates search for jobs.
- Frustration is caused by a job search a process developed by Baby Boomers, on platforms designed by Generation X, and hiring the largest segment of our workforce which is Generation Y.
- I will give you examples of frustration from candidates during the application process and during the interview, as well as from new employees during their first days on the job, and how you can successfully turn that frustration into satisfaction.
- I introduce the concept of Emotional Capital - Take note, this will come up a lot in future episodes.
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